MarketingEvent data is null for bulk Graphql query

Lafroaig
Shopify Partner
3 0 0

Hi there,

 

I have troubles accessing `marketingEvent` field of Order's data using Bulk GraphQl query. But regular non-bulk query works perfectly at the same time.

 

 

 

{
  orders(first: 100) {
    edges {
      node {
        customerJourneySummary {
          lastVisit {
            marketingEvent {
              channel
            }
          }
        }
      }
    }
  }
}

 

 

 

The result looks following

 

 

 

{"id":"...","customerJourney":{"firstVisit":{"marketingEvent":null},"lastVisit":{"marketingEvent":null}}}

 

 

 

 
Please, provide any details, solutions for the issue. Is it a known issue?

Replies 4 (4)

SBD_
Shopify Staff
1829 269 406

Hey @Lafroaig 

 

Are you able to DM me store details so I can investigate?

Scott | Developer Advocate @ Shopify 

ds_redbrain
Shopify Partner
6 1 2

Hi @SBD_ @Lafroaig 
I came across your post while searching for a solution to a similar issue we're having with Order CustomerJourney data. Could be related?

I have posted this here: https://community.shopify.com/c/graphql-basics-and/order-customerjourney-data-is-always-null/td-p/23... 

I can share the list of effected stores we have, and the test data we have collected also.


devshev
Visitor
2 0 0

Also facing the same issue regarding customerJourney data coming null, have you resolved the issue?