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Payment app - can't complete payment

Payment app - can't complete payment

Rapyd
Visitor
2 0 0

We are developing a payment app and were able to install it on our test store. But when we try to complete the payment we get the following error message and can't really understand why.

 

Does anyone have an idea why? Thanksimage.png

Replies 3 (3)

GrahamS
Shopify Staff (Retired)
193 37 56

Hey @Rapyd ,

 

Do you have an x-request-id associated with the interaction? I could look up the logs associated with this error to see if there's any info on why that error is being returned

To learn more visit the Shopify Help Center or the Community Blog.

alex321
Tourist
5 1 1

Hi
I'm getting the same error

I have received below response before I send the redirect_url



{"id":"jPYvqX7cesjNBnvz1GU-PL1e","gid":"gid:\/\/shopify\/PaymentSession\/jPYvqX7cesjNBnvz1GU-PL1e","group":"JwPB7E+3No9TofcuCtSugh8kEYNZIHhJNTRNG7TxN7k=","amount":"10.0","currency":"LKR","test":true,"merchant_locale":"en","proposed_at":"2022-02-19T16:05:51Z","kind":"sale","payment_method":...................

alex321
Tourist
5 1 1

@GrahamS 

Can you help us on this?