Solved

Shipping Addresses not showing in VeraCore

rhalo
Visitor
2 1 0

Hello -

We are integrating with VeraCore for fulfillment and have configured integration as a developed app.

All the order information is coming through - however the full "ship to" and the "bill to" addresses are not coming over - we are only receiving the state and country:

 

Here is the API response:

    "shipping_address": {
      "province": "California",
      "country": "United States",
      "country_code": "US",
      "province_code": "GA"

 

The full street address is not making it through. We have the following Admin API access scopes enabled:

read_assigned_fulfillment_orders,
write_assigned_fulfillment_orders,
write_fulfillments,
read_fulfillments,
write_inventory,
read_inventory,
read_locations,
read_merchant_managed_fulfillment_orders,
write_merchant_managed_fulfillment_orders,
write_orders,
read_orders,
read_products,
write_third_party_fulfillment_orders,
read_third_party_fulfillment_orders

 

We do not see an error.  All the other order information is coming through.

 

Any ideas?

Accepted Solution (1)

rhalo
Visitor
2 1 0

This is an accepted solution.

We solved this based on this article:

https://shopify.dev/docs/apps/store/data-protection/protected-customer-data

 

We had to upgrade our Basic account to the next level.  This solved the issue and now full addresses are being sent to VeraCore.

 

View solution in original post

Reply 1 (1)

rhalo
Visitor
2 1 0

This is an accepted solution.

We solved this based on this article:

https://shopify.dev/docs/apps/store/data-protection/protected-customer-data

 

We had to upgrade our Basic account to the next level.  This solved the issue and now full addresses are being sent to VeraCore.