Discussing APIs and development related to customers, discounts, and order management.
Hello -
We are integrating with VeraCore for fulfillment and have configured integration as a developed app.
All the order information is coming through - however the full "ship to" and the "bill to" addresses are not coming over - we are only receiving the state and country:
Here is the API response:
"shipping_address": {
"province": "California",
"country": "United States",
"country_code": "US",
"province_code": "GA"
The full street address is not making it through. We have the following Admin API access scopes enabled:
read_assigned_fulfillment_orders,
write_assigned_fulfillment_orders,
write_fulfillments,
read_fulfillments,
write_inventory,
read_inventory,
read_locations,
read_merchant_managed_fulfillment_orders,
write_merchant_managed_fulfillment_orders,
write_orders,
read_orders,
read_products,
write_third_party_fulfillment_orders,
read_third_party_fulfillment_orders
We do not see an error. All the other order information is coming through.
Any ideas?
Solved! Go to the solution
This is an accepted solution.
We solved this based on this article:
https://shopify.dev/docs/apps/store/data-protection/protected-customer-data
We had to upgrade our Basic account to the next level. This solved the issue and now full addresses are being sent to VeraCore.
This is an accepted solution.
We solved this based on this article:
https://shopify.dev/docs/apps/store/data-protection/protected-customer-data
We had to upgrade our Basic account to the next level. This solved the issue and now full addresses are being sent to VeraCore.
the solution to fetch the PII information (shipping address) is to upgrade the client subscription from Basic to others (Shopify or Advanced or Plus). Shopify subscription is way cheaper then Advanced or Plus.