Discussing APIs and development related to customers, discounts, and order management.
Hey Team,
Just trying to work out how to track each step of the checkout process, add to carts, add payment info and complete payments via either a URL or a click event.
The issue we're running into for tracking checkouts is that each step of the checkout process doesn't reflect in the url. For example, the checkout flow is Contact Information > Shipping > Payment > Review > Receipt however, these terms don't appear in the url. Is there a workaround for this?
For tracking add to carts, we'd like to track click events on the add to cart button however, each product has a different add to cart button ID. Is there a way that we can track all add to carts via one button or some sort of universal/ general add to cart code? Otherwise, adding in every single different add to cart button wouldn't be efficient at all.
In regards to tracking complete payments, we've been noticing a huge discrepancy between what sales come through and being able to track which advertising platforms these come from. Would love to be able to work this out!
Best Regards,
Pierre
Have you come up with a solution for this? Would love to know it since I'm facing a similar issue at the moment.