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Re: Update status of charge automatically when the payment method does not support manual capture.

Update status of charge automatically when the payment method does not support manual capture.

Nuch
Shopify Partner
2 0 0

Hi we're Shopify partner for payment provider, our merchant got the issue that they set payment in store as manual capture but they allow buyer to perform payment method which does not support manual capture, the expectation is the order status should be marked as paid automatically, but it turned out that in Shopify order status is marked as Authorized and merchant need to manually capture in Shopify admin, as I checked in current API for Shopify partner, there're no API to support this case, not sure if we become ShopifyPlus partner, any ways to resolve this issue or not? since I understand that ShopifyPlus partner has more flexibility on app and system integration.

Replies 2 (2)

SB_90
Shopify Partner
216 52 70

Hi @Nuch 

 

That sounds like it could be a job for Shopify Flow on the merchants store?

 

They have a "Capture Payment" action now.

 

Thanks

Nuch
Shopify Partner
2 0 0

@SB_90 In this case, merchant don't want to perform manual capture themselves, they would like payment methods other than cards still perform auto capture automatically even they set manual capture on their store, is it possible?