FROM CACHE - fr_header

i need help

1 0 0

I can not enter the site. 



Shopify Staff (Retired)
1254 298 174

Hello @youssef10 ,


Welcome to the community forum ! 


First, I'm noticing you're posting on the french forum while speaking in English. I will answer you in English but I wanted to let you know that I can switch to French if you need. 


In order for me to help you, I'll need more information on the problem you're facing like : 


  • Do you have trouble accessing your Shopify admin or something else ? 
  • Did you have access to it previously and lost access recently ?
  • Do you have a specific error message or a displayed message explaining why you can't access the part you want ? 

I stay available for any questions you have and I'm waiting for your answer. 

Ethan | Social Care @ Shopify 
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