i need help

[youssef10]

I can not enter the site. 

[Ethan]

Hello @youssef10 ,

Welcome to the community forum ! 

First, I'm noticing you're posting on the french forum while speaking in English. I will answer you in English but I wanted to let you know that I can switch to French if you need. 

In order for me to help you, I'll need more information on the problem you're facing like : 

• Do you have trouble accessing your Shopify admin or something else ? 
• Did you have access to it previously and lost access recently ?
• Do you have a specific error message or a displayed message explaining why you can't access the part you want ? 

I stay available for any questions you have and I'm waiting for your answer.