abandoned checkouts

BryzTrak
Tourist
9 0 1

why did i get 11 abandoned checkouts and only 3 sales? my website: https:\\bryztrak.pl

i have paypal, apple pay, visa and mastercard

 

Reply 1 (1)

SealSubs-Roan
Excursionist
287 17 19

Hi @BryzTrak !

 

There might be some checkout issue on your account or problem with the cards that they are using. You will be able to check this out by going to >orders >abandoned checkouts and, click any abandoned checkout order you see then, scroll all the way down. If there is an error with the order, there will be a red highlighted message. If none, then there are no any issues with your checkout and your customers might simply decide to not proceed to checkout.

Roan
Please let me know if it works by marking it as a solution!
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