Can anyone share success stories contacting Essential Pet Products?

PetPlayground
Visitor
3 0 0

Has anyone had any success in contacting Essential Pets? I tried email and phone, many times each, without luck. They do have a wide range of product but I cant sell it if I cant talk to them

Replies 5 (5)

Sophia
Shopify Staff
1677 109 219

Hi, @PetPlayground!

 

The period leading up to the holidays can be especially busy with inquiries from entrepreneurs looking to start a new business, so the company might be handling more requests than usual at the moment. How long has it been since you contacted them?

 

Just in case you don't hear back, I want to share some other options with you:

Sophia | Social Care @ Shopify 
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PetPlayground
Visitor
3 0 0

Hi Sophia. Thank you for your response.  I have been trying to reach essential pet products for weeks. I have never heard back from them, not even when applying for an account months ago.

Sophia
Shopify Staff
1677 109 219

That's a long time to be waiting. Something to consider when choosing suppliers, as it is important to get in touch with them quickly if any order issues arise. I hope they follow up with you soon.

Sophia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Tuecus
Shopify Partner
2607 82 381

are you talking about essentialpet.com?

 
Try our dropshipping app @Tuecus Aliexpress Dropshipping

If the my answer is helpful to you? Click Like/Accept Solution to let me Know!!

Apps Developer Team
PetPlayground
Visitor
3 0 0

Hi Tuecus. I've been trying to reach https://www.essentialpetproducts.com/ with no results.