Dropshipping is a business model that lets you sell products by using a supplier.
Hello Shopify Community,
I’m currently running a dropshipping store on Shopify and facing a few challenges that I hope you can help with. Specifically, I’m having issues with supplier integration and order fulfillment.
Issue 1: Supplier Integration
Issue 2: Order Fulfillment Delays
Questions:
Any advice or solutions would be greatly appreciated! I’m looking to streamline my dropshipping operations and provide a better experience for my customers.
Thank you in advance for your support!
Best regards,
Issue 1: You'll have to talk to whichever app / service is syncing your products, only they can solve this.
Issue 2: Same as #1, only the fulfillment service can answer this and give more accurate quotes that you can then pass on to your customers.
Question 2: Best thing you can do is automatically request fulfillment when orders come in (lots of dropshipping stores use Order Automator to do this). Other than that, as a general rule you want to give a longer than expected delivery estimation. For example, if products typically take 5 days to arrive, give an estimation of 5 - 10 days. If you deliver early then they will be pleased. Giving a range helps set expectations so they know what to expect.
Question 3: There are so many variables and ways to do it, I don't think there would be a set best practices. I've owned 3 stores that had dropshipping as at least part of the model. I had different agreements with each supplier. I guess best practices then would be: negotiate terms that benefit both of your businesses, so you can form a long lasting, healthy relationship. Also, set expectations for your customers so they know what to expect before they give you money.
I will be a bit biased in responding to this
both of your issues "inaccurate inventory count" and "order fulfilment delays" are handled by my app https://apps.shopify.com/syncerize
Our real time inventory synching updates the stock level across all the connected stores and real-time Order forwarding features, immediately pushes the order for fulfilment to the supplier/source store.
Let me know if you are interested in seeing how it works
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