Re: Charge back

Charge back

Kelethegoat
Visitor
2 0 2

Hi, i have a question. So i closed my store but shopify still charged me the 36$. Can i do anything with this?? 

Replies 3 (3)

rajimulislamjoy
Shopify Partner
212 18 25

Yes, you can contact Shopify support to inquire about the charge and request a refund since you've closed your store. They should be able to assist you with this matter.

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Kelethegoat
Visitor
2 0 2

Thank you so much, but i need a little more help, where can i contact the support because i didnt find it

rajimulislamjoy
Shopify Partner
212 18 25

You can contact Shopify Support directly through the Shopify Help Center. Just log in to your Shopify account, click on the ? icon in the bottom right corner, and select Contact support to start a conversation with Shopify's support team. They'll be able to assist you with any issues or questions

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