Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
I understand that you're looking to obtain your CSV files for your store. Doing so, will allow you to import or export a large number of information and their details at one time. For instance, you can import products into your Shopify store, and export products from your store. If this is what you're looking to do, we have an awesome guide here that goes over what you should consider before using CSV files, and how to include all of the relevant details, like adding products photos.
On top of this, you will also have the ability to import or export inventory, orders, customer lists, discount codes etc. You can see a list of all information related to CSV right here on our Help Center. If you ever run into issues, you can check out our help document that goes over how to solve common errors with CSV files.
Feel free to provide some more information regarding which CSV file you are looking to get specifically, and I'd be happy to continue our conversation further.
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