Drop shipper won’t fill order

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I am new to the drop shipping business and I have an order that the dropshipper won’t fulfill, how can I reroute the order to a different supplier on Shopify? 

Replies 2 (2)

Shopify Staff
2179 244 493

Hey, @Greeneyedesigns 


In this special case I would recommend manually fulfilling the order on your end as there wouldn't be a seamless way to move the order to a different supplier anyways. If you have a product that is available through a different supplier (let's say you are using AliExpress) you could manually place the order on the website. Once you do that, you can manually mark the order as fulfilled in Shopify and provide the shipping tracking details in the Shopify order when they are made available to you.


If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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Shopify Partner
358 90 105

Hi, @Greeneyedesigns 


I think you may need to explore for another option for supplier because it will affect your store’s performance.


I am offering help to your concerns. We are Fulfillman Dropshipping Services. We can help your business grow. We are from China and here are the services we offer for you: 



-Sourcing any products with much lower price

-Faster order fulfillment

-Free Warehouse

-Specific customer manager service

-Directly working with factories

-Easy refund/reship (Guaranteed after-sales service)

-Fast shipping delivery with our Private Line


Feel free to contact us today

Global Fulfillment & Dropshipping Services
Email Support: Info@fulfillman.com
Skype: Fulfillman - Support