Dropshipping issue on my first order.

RareDiecastToys
Visitor
1 0 0

Hello,

 

I sold my first product and it said DSers canceled fulfillment via DSers.  Then it says scheduled items for fulfillment via DSers Fulfillment Service.  Next message says you scheduled items for fulfillment via DSers Fulfillment Services.

 

Was this order cancelled by DSers fulfillment Service or will they fulfill it?  If this happens who else fulfills the order?

 

Thanks in advance!

Andrew Gaudette

www.rarediecasttoys.com

 

 

Reply 1 (1)

JoesIdeas
Shopify Expert
2132 192 565

Usually when you request fulfillment from a 3rd party, it will say "In-Progress", and the timeline will say something like, they accepted the fulfillment request.

 

Scheduling means a fulfillment is scheduled to be fulfilled at a specific time.

 

In any case, anytime you're working with a 3rd party supplier or app, I would contact them directly to get the answer specific to your case.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks