Facing Facebook connect error, any solutions?

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am facing this problemfb not accept.jpg

Replies 2 (2)

Shopify Staff
1333 319 228

Hey, @staravail! Welcome to Shopify Community!


You're likely experiencing a local issue in the Facebook channel. Local issues are triggered by something on your device or your surrounding circumstances and they can be fixed by local troubleshooting. To pinpoint the cause and attempt to fix the error, you can perform local troubleshooting steps. Feel free to go through the steps below, then try to set up Facebook Shop after each step to see if any of these resolve the problem.



If none of the troubleshooting steps solve the concern, we’ll need to access your account in order to investigate this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Summer | Social Care @ Shopify 
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Shopify Expert
1823 56 281

Hi @staravail 


Your facebook account logged in ?