How can I control automatic sale pricing on my dropshipping website?

[aliceinclothing]

Hello everyone

I am having a problem with some products on my site. I have a clothing website where the products are synchronized directly to a wholesale company's catalog that offers Dropshipping. My only problem is that, when my supplier sets some items on sale, they are automatically on sale on my site, how can I avoid this? I also noticed that some products are on sale without me doing it, how can I see all the products that are on sale and remove the sale price without going one by one? Thank you very much in advance.

[Shay]

Hi @aliceinclothing 

It sounds like this issue is directly related to how your store is synced with the warehouse. I'm guessing you are most likely using a private app for this? If yes, you will need to ask the supplier or the developer who installed the app to assist you in making those changes to the function of it. 

Even if you change the prices of the product yourself, there is a good chance that the next time the sync between your store and the warehouse update, the products on your store will change price again. 

You can use the product bulk editor to see what products have a compare at price though and use that to easily remove the compare at pricing. 

You can learn more about Bulk Editing here: Bulk editing · Shopify Help Center 

[oscprofessional]

@aliceinclothing 

Which shopify dropshipping app you are using?

go through the app setting and check if is there any condition or option to avoid this.

I think you should contact to app support team they will guide you on how can you deactivate this setting.

Let me check your store Url...