How can I correct my entered date of birth for payment processing?

Damian202 · ‎03-10-2023

Hi there I can’t change my date of birth i put the wrong date or birth by accident and idk what todo because the payments won’t go trough

Daniel · ‎03-10-2023

Hi there, @Damian202!

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to the change you are wanting to make, our live support team can help you out regarding this matter. Please reach out to them using this link.

Once they verify your credentials, they can open up backend information and provide you with the next available steps to resolve this matter.

To learn more visit the Shopify Help Center or the Community Blog.

How can I correct my entered date of birth for payment processing?

How can I correct my entered date of birth for payment processing?

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