How can I correct my entered date of birth for payment processing?

Damian202
Visitor
1 0 0

Hi there I can’t change my date of birth i put the wrong date or birth by accident and idk what todo because the payments won’t go trough 

Reply 1 (1)

Daniel
Shopify Staff (Retired)
1122 78 173

Hi there, @Damian202

 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

 

With regards to the change you are wanting to make, our live support team can help you out regarding this matter. Please reach out to them using this link

 

Once they verify your credentials, they can open up backend information and provide you with the next available steps to resolve this matter. 

To learn more visit the Shopify Help Center or the Community Blog.