How can I view hidden customer information in my dropshipping orders?

Lukehode2005
Visitor
2 0 0

Hello, I’ve started dropshipping on Shopify about 3 months ago and I’ve received 5 orders and I haven’t been able to send out the orders because the customer information including their address, phone number, and zip code appear as hidden. If anyone has had this problem or knows how to fix this please help me or lmk.

thanks

Replies 3 (3)

JoesIdeas
Shopify Expert
2277 208 603

It would help if you gave a screenshot to show where it's hidden, also some context to how your store operates / any apps you use related to this, etc.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Figure Out Why You're Not Getting Sales
Lukehode2005
Visitor
2 0 0

IMG_0769.jpeg

 I use dsers as my third party 

JoesIdeas
Shopify Expert
2277 208 603

If you have a problem with an app, best thing you can do is contact that individual app.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Figure Out Why You're Not Getting Sales