How do experienced dropshippers manage long shipping times?

adturner
Visitor
2 0 0

Hello Community,

 

I am dropshipping using Zendrop and Oberlo as my suppliers. I am starting to get a decent amount of traffic and orders this month.  I'm also getting some complaints about how long its taking for customers to receive their product.  2-3 weeks shipping is not competitive with Amazon next day delivery.  How have some of you seasoned dropshippers dealt with this obstacle?

 

Thanks,

Anthony

Replies 3 (3)

dropship_helps
Shopify Expert
1823 56 281

Hi @adturner 

 

We recommend using suppliers like Spocket, Merchmixer for quick delivery. 

speedboostr
Trailblazer
136 20 26

@adturner  I've worked with people that start with the aliexpress type of dropshipping and then start carrying popular items in house, then on those you can offer regular shipping speeds.

You can either ship them in-house, or send stock to Amazon warehouses and ship via FBA (and of course double dip by selling on Amazon).

 

Other than that, managing expectations will help keep customers happy:

- Create a nice graphic that on the product page says this item takes 2 - 3 weeks delivery time.
- Edit the language on the checkout page (Theme > Language), to indicate the average delivery time of the option they select
- Edit the order confirmation email to remind them that an item(s) in their order will take 2 - 3 weeks (you could make the text red so it stands out).

I helped a couple stores implement those tactics and it resulted in fewer customer service complaints and emails. If you need any help implementing something that requires development beyond your teams experience feel free to reach out to speedboostr.com/contact, our developers work Shopify sites every day.

Creator of Theme Scientist (A/B testing app and theme scheduler). Creator of Shopify Analyzer (1st performance analysis tool for Shopify, free for the community). Founder of Speed Boostr (Shopify optimization experts + app developers). More apps from our team: Tip Jar (add a tip button), File Optimizer (optimize CSS, JS, Liquid).

Syncee_Team
Shopify Partner
493 2 42

Hi @adturner 

Syncee suppliers offer short delivery time, try it: https://marketplace.syncee.co/

Syncee - Global Dropshipping
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