How to add a new supplier for a product without changing the order?

14 0 2



I have a customer that wants to buy a product from me and I just found out I don't have access to the product through the original supplier that I have attached to my store. How do I go about adding on a new supplier for the same product without changing the order or changing my whole product listing? This is one of the few sales I've had so far and really don't want to cause the customer an issue or delay them receiving the item. Thanks for any help you can give.

Replies 8 (8)
14 0 2

Hi, thanks for answering. I don't need to find the product itself. I need to figure out how to change suppliers on my listing without cancelling or messing up the order. Can you tell me how to do that part?

14 0 2

HI, I have a few suppliers right now. The one for this product is Doba. I would rather be using CJ but haven't learned how yet. I'm not familiar with ERP. I don't really have a problem with finding a supplier for the product, I just want to switch the supplier without changing or cancelling the customer's order. I haven't actually bought the product from the supplier yet.

14 0 2

Again, I don't need to find the product. I need to know what things to do on Shopify to change the supplier. It's more of a technical issue, not a merchandise issue.

183 10 27

If you get the product from another supplier, this will be treated as a different product internally in Shopify, unless us use the same product page and just change it's price other info.

What you can do instead, is to edit the product's URL so you can continue and sell it using the same link.




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Shopify Expert
1823 56 281

Hi @DiamondAlways 


Do you mean multiple supplier for one product listing? 

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No, it doesn't have to be more than one. I just want to get rid of the one I have without causing too much of an issue with the customer. Meaning like if I can just switch mapping or something without changing the order or the product listing itself. I'm probably going to have to change it all soon, but I just wanted to get this order out as quickly as possible.

Shopify Partner
358 90 99

Finding a reliable dropshipping vendor can be difficult. Initially, you need to understand what products are you most likely to offer. If you currently know your item after that you have to do a lot of research study in locating for a supplier. You can also try Fulfillman Dropshipping Services. They are product supplier based in China. Their team of experts are capable of sourcing products direct from manufacturers. Fulfillman manages your production from inquiry to delivering to your doorstep and provide a full range of services from sourcing existing products to manufacturing for your company.  




It would certainly take a great deal of time and perseverance as these vendors are out the very first, 2nd and also third web page of your search result from your online search engine. Know that suppliers may be from another nation, maybe from China or other components of the world.

When you have the listing of suppliers, you can call them and work out and also make a connection with them. By then, you can purchase example products from your vendor to examine the top quality of the item, time of delivery and also product packaging.


You can additionally acquire items from rivals to understand their delivery times, inspect packaging as well as top quality. You might also ask inquiries to understand just how qualified they are when taking care of queries.

Considering the market, you need to be competitive and also clever with the products you will certainly be uploading to your dropshipping shop.


Business owners are ending up being extra aggressive in making their dropshipping stores successful. Thus the renovations and devices offered to come to be much more reliable with dropshipping.


As an instance, there is Multi-Drop. This is a device for dropshipping which allows you to be geared up with understanding through analytics, research study and much more. Browse through Multi-Drop for your one-stop dropshipping store. 

Global Fulfillment & Dropshipping Services
Email Support:
Skype: Fulfillman - Support

35 0 2

You can find the another supplier and process the order with the new supplier. You will need to update the product listing if product is not same as supplied by the old supplier.

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