How to send order notifications to two email addresses

[S3NNIC]

We have had a large amount of our retail customers who own multiple stores ask to be emailed their order confirmation and tracking notifications to them. The issue is we have all of our customers created separately, each store as its own customer in our Shopify, this means we can't have one email used across multiple customer accounts, Is there an app or some way using Shopify Flows and Metafields to be able to add a second email address to a customers account and when an order notification is sent it's sent to both emails?

[PageFly-Theodor]

Hi @S3NNIC ,
This is Theodore from PageFly - Shopify Page Builder App.

Shopify does not directly support one email for multiple customer accounts, but this can be achieved using Shopify Flows and Metafields or a third-party app while keeping customer consent and communication in mind.

I’ll be so happy if my suggestion can help to solve your problem. If you have any further questions, please feel free to tell me.
Best regards,
Theodore | PageFly

[S3NNIC]

Hello @PageFly-Theodor ,

Thanks for the reply!

Do you know any solutions for a Shopify flow that would allow us to send an order confirmation email to a second email? or do you know of any third-party apps that do this but also allow us to use our own email domain to send from?

Thanks,
Jaxon

[PageFly-Theodor]

Hi @S3NNIC ,
This is Theodore from PageFly - Shopify Page Builder App.

Third-party apps like AfterShip, OrderlyEmails, and ShipStation offer more features like sending to multiple addresses, using your own email domain, customizing email templates, and personalizing emails based on criteria. When choosing a solution, consider your budget, ease of use, needed features, integrations with other apps, and ability to use your own email domain.

I’ll be so happy if my suggestion can help to solve your problem. If you have any further questions, please feel free to tell me.
Best regards,
Theodore | PageFly

[Sam_Cnet]

Hi @S3NNIC,

Owner of Approovly app here, wondering if we can be of assistance. Currently it’s meant for one shop to send approval notifications. We will be adding multiple approvers and ability to use your own SMTP server. 

Regards,

Sam