I have problems syncing pod products on Printful.

[LoveWordLLC]

I am having problems syncing with printing.

[DaisyVo]

Hi @LoveWordLLC 

I’ve gone through your question carefully and understand that you’re having trouble syncing your Printful products with Shopify. This issue usually happens due to a few common reasons, so let's go through them step by step to help you fix it.

Possible Reasons & Solutions:

1-Check Printful & Shopify Connection

• Go to your Printful Dashboard → Click Stores → Select your Shopify store.
• If there’s a connection error, disconnect and reconnect Printful to Shopify.

2-Ensure Products Are Synced Properly

• In Printful Dashboard, go to Stores → Click on your Shopify store.
• Look for the “Not Synced” label. If you see it, click on the product and match it with the right variant in Shopify.
• If variants were added manually in Shopify, they won’t sync automatically. You need to manually link them to the correct Printful variants.

3-Check Printful’s Product Push Settings

• When adding new products, make sure you complete the entire setup in Printful before pushing them to Shopify.
• If a product was partially added and not published, it won’t sync correctly.

4-Fix SKU & Variant Issues

• If you manually changed SKUs in Shopify, Printful won’t recognize them. Go to Shopify Admin → Products, check the SKUs, and compare them with Printful’s SKUs.
• Make sure all variants match Printful’s product settings.

5-Try a Manual Sync

• In Printful, go to Stores → Select your Shopify store → Click Refresh Data.
• If that doesn’t work, try re-adding the product through Printful.

6-Check for Printful Downtime

• Sometimes, Printful has temporary issues. You can check their Status Page here to see if there’s an outage.

If It Still Doesn’t Work:

• Try removing the product from Shopify and re-adding it from Printful.
• If you’re still stuck, contact Printful’s support (they’re pretty quick to respond).

If you need any other assistance, feel free to ask, and I will try my best to support you.

Best regards,
Daisy.