Items are appearning Sold Out when I have inventory from Zendrop.

Items are appearning Sold Out when I have inventory from Zendrop.

UltimerciaB
Excursionist
30 0 3

Items from Zendrop are appearing in my store as sold out, even though the post is active and has 50,000 units for each variant., but items from Printify and other Print on Demand platformes I don't have that issue. Anyone know how to fix this. I tried Youtube and their solutions don't help with this listing. Please and Thank you in advance.Sold Out.jpg

Reply 1 (1)

rajimulislamjoy
Shopify Partner
430 41 74

@UltimerciaB If Zendrop items are appearing as "sold out" in your Shopify store, despite having active listings with plenty of stock, it could be due to a synchronization issue between Zendrop and Shopify. To fix this, try re-syncing your Zendrop products by disconnecting and reconnecting your store, and make sure there are no bugs or pending updates in the Zendrop app that could affect inventory syncing. Additionally, verify that your product variants are correctly mapped in Shopify. If these steps don’t resolve the issue, it’s best to contact Zendrop’s customer support for further assistance.

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