My account was suddenly terminated

My account was suddenly terminated

Lesedi14
Visitor
1 0 0

My account was suddenly terminated...and I hadn't even launched the store yet I was still in the process of setting up my store then boom my account is terminated due to Acceptable Use Policy(AUP). I can't understand what type of Service this is of terminating accounts without giving warnings of violations?

Reply 1 (1)

rajimulislamjoy
Shopify Partner
421 41 75

@Lesedi14  Shopify strictly enforces its Acceptable Use Policy, and sometimes accounts are flagged automatically. I recommend reaching out to Shopify Support for clarification and to appeal the termination. They can provide details on the issue and guide you on the next steps. 

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