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Shopify Payments

Shopify Payments

MarawanAli
Visitor
3 0 0
‎06-25-2024 02:10 AM

I've been trying for over a day to contact support and I've been on wait time for 5 hours now and no one is answering and I need help. What should I do to contact customer service??

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Replies 3 (3)

SealSubs-Roan
Astronaut
866 65 81
‎06-26-2024 08:16 AM

Hi @MarawanAli !

 

You can try to refresh the page as there might be a high traffic in queue. For now, you can try to reach Shopify support here: Account Support site.

Roan
Please let me know if it works by marking it as a solution!
Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.
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In response to Cheryldavis091

MarawanAli
Visitor
3 0 0
‎06-26-2024 11:15 PM

Does Shopify Payments require an SSN Number even if I already provide an EIN Number?? It has to be both or just one is enough??

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In response to Cheryldavis091

MarawanAli
Visitor
3 0 0
‎06-26-2024 11:17 PM

and by the way I'm not a resident in the US. I just have a registered LLC there.

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