Urgent Help Needed: Shopify Store Deactivation due to Documentation Issue

BunnyBista
Visitor
1 0 0

I'm currently listing products as a dropshipper on my Shopify store in the USA and UK. Shopify is asking for a brand authorization letter or invoices for the products I sell online. But how can I provide these documents? I haven't purchased stock from any suppliers, and when it comes to brand authorization, I'm confused. I contacted AliExpress, and they said they don't provide support for dropshipping. I also tried reaching out to a supplier I listed items from on AliExpress, but they haven't responded.

Can anyone help me understand this? Right now, Shopify has deactivated my store because of this issue, and I'm asking for assistance in getting it sorted out first.

Thanks!

Replies 0 (0)