Why aren't my products selling despite high cart additions?

9 0 5

Hey everybody. i need help. Im started the shop before 1 month Why i not get sales/orders still? I have viewers, im ads every day on instagram and facebook. They started to adding to cart the items, but they are dont buy the products..im maked test pay before 1 week and this is worked ( this is the 0,60$ total sales)

Im redesigned 3 times my store. im added more items (12 products). Im tryed to make smaller prices for only i got 10$ profit but this is too not working. They are commented to my post after when i make the price lower than before. But i have now too 10$ profit, but they are now making to much add cart in few days, but this is my problem for they are not buying the products. But the ads manager is showed me, they are want to pay 2 time but dont success idk why..The payment is working im tested. My mentor is told me, make new shop with only 1 product. I dont know what is the problem..I have premium theme yes, and i dont want messages from Shopify partners, that they are redesign my store again for cash. I dont want it. I just want answer to my question

This is my store link : https://nextflexst.com/

Im spell more than 100$ for ads, but i dont get back from sales. And my all time+ energy..

Help, i think doesnt my design the problem. Im maked myself my shop alone. Thanks for answers









Reply 1 (1)

Shopify Expert
2266 207 600

There are few things that stand out to me:


- No about page or information about the brand, no company mission, no reason for existing other than selling this one random product 

- Various spelling errors. Big error in the product image the print says "Bets wishes" instead of Best Wishes

- The reviews look fake

- No social media presence, which isn't necessary but there are no other points of trust or community

- Other people are selling the same product, but doing branding better. Quick google search I found this site: https://sparklyroses.com/products/eternal-rose-box-with-engraved-necklace selling the same product, but they have customer videos, reviews, more products, and a social media presence


You have a long way to go but if you continue learning, experimenting, and investing in working with professionals you'll find success eventually.


I would think about what you can do / create to provide value to people. This site you have only provides value to you, to make money buy selling a product. Think about how you can provide a superior customer experience, add a mission to brand, consider donating a % of sales to a cause, create videos and content, find ways to provide value to people and give them a reason to want to buy from you.


I used to run a store, and consulted on various stores, for more tips here's a guide I made for questions like this: How to Figure Out Why You're Not Getting Sales on Shopify


It's not easy but can be done with hard work.


Good luck.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks