Why can't I process payments on my dropshipping site right now?

batigozen
Visitor
1 0 0

Hi.

I am creating an online shopping store where I do dropshipping using Oberlo. I was testing my website and saw that when I try to buy one of the products, it gives an error saying that "Payments can't be processed right now because of technical issues". Please help me. How can I fix it?Screen Shot 2021-12-06 at 23.34.55.png

Replies 2 (2)

Victor
Shopify Staff
2513 230 533

Hi @batigozen,

 

Thank you for reaching out. How we'd approach troubleshooting this depends on which payment gateway you have enabled on the store. Do you use Shopify Payments, or did you try and check out using a third-party gateway to process the payment?

Victor | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

dropship_helps
Shopify Expert
1823 56 281

Hello @batigozen 

 

Your store in trial mode or plan chosen?