Why hasn't my dry fruits order number #11342 been delivered yet?

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Dear sir/ mam

I have ordered for dryfruits for Rs.574 through Shopify on Nov 22 2023 and still not received my order and I am not able to track my order. What should I do? I am not finding any way to track my order. I paid the amount through UPI to radhe enterprises. Is it a scam???
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