Dropshipping is a business model that lets you sell products by using a supplier.
Hello, since 2 days the checkout button is not working. It keeps loading forever, how can i fix it?
Hi there @Scandle-ae!
Could you share a bit more info with us here on where and how exactly this occurs for you?
At what point in the checkout flow do you encounter this, when heading to the checkout from the cart or when attempting to complete payment, etc?
The more specific info you can share here the better!
Does this happen across multiple gateways and setups (device, connection, browser), and have you had any reports from customers confirming this issue?
If you're facing a time-sensitive issue you can reach out for support via our Help Centre here.
Don | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hello,
the "buy it now is working and takes me to the next page" but if i added something to the cart and then tried pressing on the checkout button it takes forever and never takes me to the next page.
i have installed an app which is limiting the quantity of a purchase and deleted it minutes later.
i am not sure if the problem occured after installing this app.
Hello @Scandle-ae ,
If this happens, before you enter Shopify's checkout page, it could an issue with the theme you use, or apps installed. However, if this happens directly on the checkout page, it could be caused by an app that has automatically added a script causing the slowness of the button and the page.
Start with basic troubleshooting such as using a different device or browser to access your website then begin making a test order. If everything remains the same, I would suggest that you check with Shopify's support directly so they can check if they can identify what's causing this.
Also, I noticed that you post this concern on the dropshipping category. If you are looking for a dropshipping app you can use, I would recommend checking Spocket. Spocket dropshipping is one of the fastest-growing companies right now which offers high-quality products from top-rated suppliers. Sign up and get your 14-day free trial on this link!
Grace and the Spocket Team
We recently spoke with Zopi developers @Zopi about how dropshipping businesses can enha...
By JasonH Oct 23, 2024A big shout out to all of the merchants who participated in our AMA with 2H Media: Holi...
By Jacqui Oct 21, 2024We want to take a moment to celebrate the incredible ways you all engage with the Shopi...
By JasonH Oct 15, 2024