Why is my shopping feature disabled and how can I fix it?

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My shopping disabled and how can I resolve it

Replies 2 (2)

Shopify Staff (Retired)
849 77 109

Hello @JohnBhanzi!


When you say 'shopping', are you referring to Instagram Shopping or Google Shopping? Or is it something else that you're having the issue with?


Any further context/details would be very useful here, and I would love to help you out in any way that I can.


Lana | Social Care @ Shopify
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Shopify Expert
1823 56 281

Hello @JohnBhanzi 


Do you mean your Shopping ads are disabled?