Why isn't my domain link working for registration?

Why isn't my domain link working for registration?

Gaelulloa22
Visitor
1 0 0

I bought a domain and I got sent a link, but i resent the link on accident and now both links don’t let me follow the steps to finish the registration. It doesn’t let me resend the link either so I’m not sure what to do.

Reply 1 (1)

Blair
Shopify Staff
2067 273 247

Hi @Gaelulloa22,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with your Shopify managed domain, to ensure it gets resolved. 

 

If you haven't done so already, I'd encourage you to connect with us directly. This will allow our support team to investigate further, as we wouldn't have access to any account specific information through the Community. They will be able to ensure the registration is successfully completed and your domain is working as expected. 

 

To connect with us, you can: 

 

  • Head over to our Help Center
  • Enter into the chat box Contact Support.
  • Log into your shop.
  • Select one of the available support options.

 

For more information on Shopify managed domains, I'd recommend checking out our Buying Domains document.  

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
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