Why isn't my online store visible to customers?

Aqib2
Shopify Partner
2 0 1

 Why my store is not visible for customers www.wakeup-man.myshopify.com

Replies 2 (2)

Not applicable

Hi @Aqib2 

Kaia here from Kaia Marketing to help you! 
Your store is password protected! This can be because you have not picked a plan yet for your store! If however you have picked a plan and activated it you can disable this by following the next steps:

  • Navigate to Online Store > Preferences> Password protection
  • Toggle the "Enable password" option off

This will turn off your password protection!

If you find this post helpful, please don't forget to mark it as a solution. If you have any other questions do not hesitate to reach me!
Kaia, Kaia Marketing

Shay
Shopify Staff
2933 455 602

Hi @Aqib2 

 

Thank you for the link to your store. When I take a look it appears that you still have your password page/coming soon page up. You can learn more about the steps you need to take to launch your store using our checklist here: Shopify Help Center | General checklist for Shopify.

Shay | Social Care @ Shopify 
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