Why isn't my order showing in the Dsers App despite proper setup and syncing?

[gogogetter]

I got an order in my store but Dsers dosen´t show it. I got every product mapped and everything set up. Why does the order not show in Dsers APP? even after syncing ?

[JoesIdeas]

If you ever have a problem with an app I would contact the app developers directly, they will be the best source of information because they can see exactly what is happening for your situation.