Account Compromised

Salim5
Visitor
3 0 0

I am suspecting a compromise on my website due to edits i had not done

Replies 2 (2)
PaulNewton
Shopify Partner
5931 537 1241

@Salim5 For security concerns you need to contact shopify support directly for such things.

https://help.shopify.com/en/support 

 

If you are talking about edits to your theme know that staff or apps can modify themes when given those permissions.

https://help.shopify.com/en/manual/your-account/staff-accounts/create-staff-accounts 

https://help.shopify.com/en/manual/apps/app-personal-information 

 

Goodluck.

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ModernAV
Shopify Partner
62 0 28

A few things to do immediately....

 

Update Password

 

Turn on 2 factor auth and have the code sent to your cell with each login

 

Look at who you have given access to your site under user and permissions and pause their access until resolved. 

 

Hope this helps a little!