Why isn't my Shopify Add to Cart column showing conversions in Google Ads?

Aleixdet
Tourist
22 0 3

I want to add a column of Add to Cart values on my Google Ads campaigns. I already tried different things without success:

-I created a Goal where I use the "Added Product" Event from Google Analytics, then imported that to Google Ads. The conversions tab of Google Ads tracks ATC conversions. But I when I add the Converstion ATC column (see image) on my campaigns, it doesn't show any ATC conversions, just 0 on all campaigns:

 

Aleixdet_0-1670502429887.png

-I created also the "/cart" goal on analytics and imported it to google ads, and the same happened. I get conversions on the tracking tab, BUT, when I create the custom column where I just add Conversion-ATC (the one imported from analytics "/cart"), it doesn't show any.

I've been running this for weeks, and both ATC calculated columns get 0 value. 

What is the issue?

 

 

Reply 1 (1)
Aleixdet
Tourist
22 0 3

Not sure why, but reply here.