All my products disapproved in Google Merchant.

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All my products disapproved in Google Merchant.

JasperPine
Tourist
21 0 1

Hi, all my products on Google Merchant Center were disapproved citing the error:

The attribute does not contain ISO 3166 country code: tax.country
 
Can you help me fix this? 
 
Thank you,
 
Jason
Captureg.JPG
Accepted Solution (1)
EmmanuelFlossie
Shopify Partner
3161 232 759

This is an accepted solution.

@JasperPine Yes that will be a problem. You should only have 1 feed, to avoid double listings and potentially getting suspended.

I recommend you delete the first one, ie googlebasedata.txt.zip

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

View solution in original post

Replies 8 (8)

EmmanuelFlossie
Shopify Partner
3161 232 759

There are two ways forward.

 

Option 1:

Clear the tax values by using feed rules, and then adding the tax settings in that account, instead of the feed.

https://support.google.com/merchants/answer/7450276?hl=en

https://support.google.com/merchants/answer/160162?hl=en

 

Option 2

Adding using feed rules and prepend the country code US

And check that the values look like this  US::6.49:yes

Or US:80302:8.75

Etc

More info: https://support.google.com/merchants/answer/6324454

 

My recommendation, clear the rules, and setup up using Google Merchant Center Settings.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
JasperPine
Tourist
21 0 1
Hello, thank you very much for your help.

I am trying to proceed with option 1, however I am not tech savvy and
not sure exactly what to do.

The first part you mentioned: Clear the tax values by using feed rules.

I am at the point in google merchant center where I can create rules,
but have no clue what to do.

Can you please walk me through this? Thank you very much,

Jason


EmmanuelFlossie
Shopify Partner
3161 232 759

You can find the clear option by adding a modification, in this article: https://support.google.com/merchants/answer/7450276?hl=en

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
JasperPine
Tourist
21 0 1

Thank you for trying to help me.  But I am clueless.  I guess I would
need someone to walk me through it step by step.

JasperPine
Tourist
21 0 1

Hello again, I was trying to implement your suggestions but I am confused.

I have two feeds listed in google merchant center, please see image below.

Can you please tell me if this indicates a problem?

Which one should I modify as you mentioned.

 

Thank you,

Jason

 

feeds.JPG

 

Enrico55
Tourist
3 0 10

Hola amigo. Nosotras tuvimos el mismo problema en nuestra tienda de cueca menstrual y bragas menstruales y lo solucionamos con un APP para subir los feeds. Ahora no recuerdo el nombre. Suerte

EmmanuelFlossie
Shopify Partner
3161 232 759

This is an accepted solution.

@JasperPine Yes that will be a problem. You should only have 1 feed, to avoid double listings and potentially getting suspended.

I recommend you delete the first one, ie googlebasedata.txt.zip

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
JasperPine
Tourist
21 0 1

Thank you for your help, I am grateful.

 

Take care, my friend.

 

Warm Regards,

 

Jason