Anyone know why I cant have my store link on instagram?

Leo_Perez
Excursionist
35 2 8

I am trying to have my store link on instagram in the website section, but instagram is counting it as spam. Even if i put it in my bio it counts as spam. I did some experimenting, and when i took of the '.myshopify' part and turned it into just 'epoch-watch.com' , it did not count as spam. 

Does anyone know how to remove my website from being spam, or does anyone know why '.myshopify' is considered spam? 

Thanks, any answers will helpThis is the error it showsThis is the error it shows

Replies 4 (4)
JoesIdeas
Shopify Expert
1670 143 428

You're going to want to connect your domain to your store anyway for a more professional appearance, I would handle that now and solve both problems.

 

https://help.shopify.com/en/manual/domains/add-a-domain/using-existing-domains/connecting-domains

• Creator of Order Automator (automation app to save you and your team time on admin tasks)
• Shopify developer for +10 years
• Contributor on the Speed Boostr blog
• Guy who likes to help people
felipegrohmann
New Member
3 0 0

I'm with the same problem. Do you fix it?


@Leo_Perez wrote:

I am trying to have my store link on instagram in the website section, but instagram is counting it as spam. Even if i put it in my bio it counts as spam. I did some experimenting, and when i took of the '.myshopify' part and turned it into just 'epoch-watch.com' , it did not count as spam. 

Does anyone know how to remove my website from being spam, or does anyone know why '.myshopify' is considered spam? 

Thanks, any answers will helpThis is the error it showsThis is the error it shows


 

Leo_Perez
Excursionist
35 2 8

take off .myshopify.com

you need a domain

felipegrohmann
New Member
3 0 0

I'm using my own domain, but the error stills. 😞