Automatic Discount not being applied at checkout

Tsarina
New Member
1 0 0

Hi,

I have created an Automatic Discount, and it is not being applied when I go to the checkout.

I have set up a BXGY discount, where if you buy any product in the 'Shop All' Collection, then you get a 'Free Gift' - product (for free).

There are no other discounts configured. Why isn't it working?

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Replies 2 (2)
Stefano468
Tourist
20 2 3

Hi Tsarina,

 

   instead of Shop all, type in any Collection, one by one (and cancel Shop All), it should work. let us know, ciao!

 

Stefano.

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BinalSavani
Shopify Partner
131 9 28

Hello @Tsarina,

Can you please send me your store URL so that I can check the issue and get back to you with a solution?

Thank you!

Binal Savani | iDentixweb


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