SEO, AdWords, affiliates, advertising, and promotions
Hi all,
I am struggling a little trying to customize the Automation email templates on my store. I am not able to replace the default text "My Store", even though my settings are okay. The store details are okay, including the store name.
Today I deleted all automation to start from scratch, but the issue persists.
Can anybody help me to fix this error? I attach a screenshot to show how it looks.
Thank you a lot in advance!
Patri F.
Solved! Go to the solution
This is an accepted solution.
Hi @hassan1203 , thank you so much for replying. I checked the Email settings and the brand settings were not synced. I clicked sync and my problem was fixed.
Thanks again.
This is an accepted solution.
Never mind. Found it. I didn't realize it was in a whole other separate app called 'Shopify Email'. Thank you.
Hello Frimo,
I think you should try these:
This is an accepted solution.
Hi @hassan1203 , thank you so much for replying. I checked the Email settings and the brand settings were not synced. I clicked sync and my problem was fixed.
Thanks again.
Hi @frimo , where do you find these email and brand settings where i should hit 'sync'? Facing the same problem and unable to find this sync option. Thanks a lot in advance.
This is an accepted solution.
Never mind. Found it. I didn't realize it was in a whole other separate app called 'Shopify Email'. Thank you.
Hi @prateeksha , sorry for the delay. I am not currently active but I got your msg and wanted to check with you. I see your issue is solved. Indeed, there is a separate app for email templates and automations. Have fun with your site!
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