Automation Newsletter does not send emails

[muellerandfeh]

I have created an automation with Shopify under Marketing. I want a welcome email to be sent automatically to each new subscriber. This function is now even available pre-built in Shopify. Unfortunately, the automation does not send an email. I can send a test to myself when I create the email template, but when I activate the automation nothing happens. Manually I can send a newsletter to my newsletter list without any problems.

Where could I be doing something wrong?

Kind regards,
Mathias

[made4Uo]

Hi @muellerandfeh 

Can you show what settings do you have in your workflow?

[muellerandfeh]

Hi made4Uo, What settings do you mean exactly?

[BenKlein]

I've the same issue. Is it already solved?

[BenKlein · Accepted solution]

Working for me since yesterday. Without changing anything at the workflow. Probably Shopify fixed internal an issue with sending the workflow mails.

[made4Uo]

Yes. It could be Shopify developers are working on it

[muellerandfeh]

Indeed, now it works. Havent changed anything. 🙂

[Cecymar]

Hi! I’m having this same issue. I have the same settings and emails are not sent to new subscribers. Your’s fixed just like that? You waited 24 hrs?