Buy Button: UTM Parameters Passed But Not Reflected in Shopify Analytics - Seeking Insights

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Hello Shopify Developer Community,


I'm experiencing an issue with the Product Buy Button Checkout and Shopify Analytics where it's not showing any source of traffic, sessions, or sales, despite UTM parameters being correctly passed through a customized Shopify Buy Button.


We are using the Shopify Buy Button for Checkout and I have followed this guide mentioned on the Forum to make sure that the UTM Parameters are being passed into Shopify's Product Buy Button Checkout.
The setup involves appending UTM parameters to the checkout URL, which I've verified through the Network tab in the browser's developer tools.

However, this data doesn't seem to be captured or reflected in Shopify's analytics dashboard.


I'm looking for insights or suggestions on why this might be happening and how to ensure that UTM data is accurately tracked and displayed in Shopify Analytics.


Has anyone faced a similar issue or can offer guidance on troubleshooting this?

Any help or advice would be greatly appreciated.


Thank you!

Reply 1 (1)

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Hi @Jesse_ 

We've updated the solution here -
Let us know if this works for you.