Buyer

[aanal]

Any App/AI tool which can help me identify Repeat customer and New Customer and accordingly show different product collection.

For New customer,my old product which was a success is also worth showing in the Top 10 product

[AiTrillion]

Hello @aanal 

If you're looking to personalize the shopping experience for new and repeat customers, you might want to check out AiTrillion — it’s designed exactly for that.

AiTrillion uses personalized automation to help identify things like repeat purchases, cart behavior, new arrivals, trending/best-selling products, and more, so you can tailor what each customer sees.

Here’s how it can help:

• Automatically segment customers based on purchase history and recommend products via email.

• Show different product collections or offers to each segment using personalized popups, email automation, and on-site recommendations.

• For new customers, it’s easy to highlight your past best-sellers in a Top 10 list to build credibility.

• For repeat buyers, you can focus on new arrivals, loyalty rewards, or tailored suggestions based on what they’ve purchased before.

It’s an all-in-one marketing platform made for Shopify, it has multiple apps like Loyalty, SMS, Email marketing, and more, so you don’t need to juggle multiple tools to get started.

If you’d like to explore it further, here’s the link: AiTrillion.

You can also book a meeting - Click here.

Happy to help if you need tips or have any questions!

[Channelwill]

Hi! I totally get where you're coming from, showing the right products to new vs returning customers can really make a difference.

One way to handle this is by using apps that help you segment users and personalise what they see. Some tools can recognise whether someone’s a first-time visitor or a repeat customer, and then show different product blocks accordingly.

In our case, we’ve seen merchants use RecomSale to set up flexible product displays depending on user types, like showing bestsellers to new users, or personalised picks to loyal ones. It’s pretty lightweight and ties in nicely with affiliate or ambassador programs too, if that’s something you’re exploring.

If your goal leans more toward recognising loyal customers and rewarding them, you could also look into Loloyal, which works more on the engagement/loyalty side.

[Lumino-Solution]

Yes, showing different product collections to repeat vs. new customers can significantly improve engagement and conversion. A returning customer often expects fresh or personalized recommendations, while new customers might benefit from seeing your all-time bestsellers to build trust.

To implement this properly, you need to:

• Identify visitor type (new vs. returning) in real-time or through past purchase behavior.

• Cluster customers based on behavior, like frequency, recency, and spending.

• Use that insight to dynamically show the most relevant collections — for example, highlight legacy top performers for new customers and personalized or replenishment-focused collections for returnees.

This is exactly what Lumino is built for. It automatically clusters your customer base using k-means analysis and interprets the results with AI — giving you actionable strategies like which product collections to push to which segment.

Think of Lumino as your personal business intelligence assistant — helping you compete with big brands that have entire data science teams, but at a fraction of the cost.

You can try it out for free here: https://apps.shopify.com/lumino-solution
More info of Lumino Solution: https://www.luminosolution.com/