Can I use my own email list to send emails from shopify?

Pathtolight2020
Visitor
3 0 0

Hello: I want to send emails from shopify. Can I use my own emails. I have a list of emails. But I have not subscibers on my shopify store. Can I use my own email list?

Replies 3 (3)

Andrew
Shopify Staff (Retired)
1746 173 318

Hi @Pathtolight2020

Shopify is not an email hosting service, so the only way to contact customers is if they are subscribers, in which case you would be able to send them marketing material using Shopify Email.

If this is not the case, you would need to contact your customers through a third-party app or by simply emailing them from your own email host.

It's usually best practice to get permission from someone before emailing them. In fact, it would I would highly recommend that you check out our help document on Data privacy and legal compliance for email marketing campaigns.

Do you have a strategy for increasing your subscribers? And what about a solid marketing plan?

I'd love to know more about your current business setup and plans to optimize for the future!

To learn more visit the Shopify Help Center or the Community Blog.

soleseriouss
Trailblazer
316 10 38

agreed with Bizzerro! The question matters a lot.

Online Sneaker Store - Soleseriouss

PageFly-Richard
Shopify Partner
4226 957 1604

Hi @Pathtolight2020 ,

I'm Richard Nguyen - CRO Expert at PageFly- Free Landing Page Builder. 
About your question, if you don't have those emails in your Customers page on Shopify admin, you can use an third party app to make the email marketing campaign instead.
There are some apps that's very helpful like: Klaviyo, Omnisend,... You can take a look at this article to check the list of them and pick one that most suitable for you: https://pagefly.link/jYHqunNh 
By the way, the holiday season is really close now. Let's check this guide to collect some tips to optimize your store on this sale season!

Hope this can help you!

Please let me know if it works by giving it a Like or marking it as a solution!


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