Custom Automation Conditions Not showing anything

anpanman
Excursionist
28 0 6

anpanman_0-1702512026361.png

Hi shopify,

When trying to create a new custom automation ( i want to send an email when someone signs up on pop-convert), i need to add a condition. However, as you can see in the photo, condition shows blank when I select on it. Is there a fix for this?

Replies 8 (8)

Artimis
Visitor
1 0 0

Hey, were you able to figure it out? It was working a few days ago, not sure why there's no more options anymore?

anpanman
Excursionist
28 0 6

No I haven’t, and it is affecting my conversions. If someone has a solution please help. Is there a way to escalate this thread?

Seanklarity
Visitor
1 0 0

same problem here

goldobster
Visitor
1 0 0

same problem(

wahoowa123
Visitor
1 0 0

same problem

AndrewPetroff
Shopify Partner
1 0 0

Same problem. Please fix. Running up against client deadlines.

filpa-2
Tourist
8 0 0

i'm also having the same issue! thought it was just me!

nicolasalejandr
Visitor
1 0 0

Same issue! A fix is needed asap