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Re: Customers Suddenly not Buying my Products Beginning August 2022

Customers Suddenly not Buying my Products Beginning August 2022

luv2shoppewise
Tourist
4 0 2

Has anyone experienced in your stores suddenly not buying any of your products. Although, we have been regularly advertising with Facebook and Subscriber email? Carts showing active but all of a sudden the carts are abandoned, no purchase. It is really strange that this is happening to me. Any bot apps that is preventing customers to purchased? The only purchases we are getting are through organic buying.

 

Any comments and recommendations.

 

Thanks

Shopify Member

Replies 6 (6)

flareAI
Shopify Partner
2405 224 545

Hello @luv2shoppewise,


Can you share the store URL?

 

Make sure your store checkout is all working fine.

 

Are you getting good traffic?


Gina
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thebeecharm
Tourist
4 0 1

Same thing happening with us now. Sales down by 50% on last September. The issue is with Google ads changing, sales are dire.

Not applicable

Hey @luv2shoppewise 
I saw a similar question on the Shopify community the other day and there isn’t any definitive proof that sales are down across all niches but you can always try to improve sales.
Here's a guide on how to improve sales on Shopify - you might find it useful. You might also want to try cross-sell and upsell recommendations like 'Similar Products', 'New Arrivals', and 'Bestsellers' on your website, especially the homepage, with an app like https://apps.shopify.com/Argoid

Guide: https://www.argoid.ai/blog/how-to-get-sales-on-shopify

sampymishra
Shopify Partner
296 10 36

Hi @luv2shoppewise

You are not alone, I have heard this from a lot of merchants.

In case you are using performance max campaigns, first, make sure you have correctly installed / setup conversion tracking and remarketing tracking. It can take from a few weeks to 1.5 months to learn.

 

If you want any assistance regarding your store or feed, or need any app you can check out our app. Hope we can help you. 

 

Sampy Mishra | Customer Success Manager @ AdNabu

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luv2shoppewise
Tourist
4 0 2

We have the same issue. Has anyone be able to share thier information. In January of this year through July, we have good sales. However, beginning August 2022 when we reorganized our team, some have left the company and some stayed, all of a sudden we our store is having only 1 to 3 purchase or nothing at all. Please let us know. It will help us a lot.

luv2shoppewise
Tourist
4 0 2

Hi Flare:

My apology that I have not responded to your request. Hope you can assist. Below is our URL..currently we are re-organizing our site our formerly employee had not time to scrub the site. We are doing it now as we speak. https://skull-cave.com/

 

Thanks,

Jeff LUV2shoppewise