Disapproved products in Google Merchant Center!

[Megan29]

We recently moved to Shopify from WordPress.  Ever since then, our Google Merchant Center is disapproving products with a "mismatched domains" error.  Six separate techs at Google can't help, and two techs at Shopify seem unsure.  Does ANYBODY out there have a solution?  I need to get my products approved and the website running efficiently.

[Salil1]

Hi @Megan29 

This error typically only happens if the claimed domain differs from the URLs sent to the Google Merchant Center. Even sub-domains can cause an issue. Can you share what your claimed domain is

You can find this under settings > business information > website > Your website address.

Double-check if this domain name matches your product data sent to Google. 

[Megan29]

Hi! Thanks for weighing in, but I already verified that we're using the correct website url.

[Salil1]

Hi 

Are you okay with sharing the screenshots here? For both domain and the product list page? Maybe I can spot if something is wrong.

[Megan29]

Hi!

Attached are your requested screenshots.

[Salil1]

I can't see any attachments. I hope you did not reply to the email with attachments. Kindly upload to the web interface of shopify community.

[Megan29]

I prefer not to publicly share them.  Thank you.

[EmmanuelFlossie]

Go to Google Merchant Center > Products > Diagnostics > click on the issue > view one of the samples > scroll to the bottom and view the final attributes, or rejected attributes > does the link match the domain?

My guess you have myshopify.com instead of your own domain.

Make sure you update your Shopify account domain setup, here is a guide: https://feedarmy.com/kb/shopify-url-shows-myshopify-com-instead-of-my-domain/

[Megan29]

That is a great guess, but I corrected the domain last week and the problem still exists.

[EmmanuelFlossie]

So you are saying that the final URL for all products match your domain name in Google Merchant Center? And that the claimed URL also match? In that case you have a deeper issue and you need someone to look into your account. If you don't want to share any further details, the best likely course is to contact Google support again.

[Megan29]

Yes, you are exactly right.  The final URL for all products match the domain name in Google Merchant Center.  The claimed URL also matches.  That's where I'm running into all the trouble.  There doesn't seem to be a reason why Google and the site aren't getting along. . . 

[flareAI]

Hello @Megan29,

This is flareAI - Generating Sales from Google Search, on Autopilot. Helping Shopify merchants in generating $5 million in sales from Google Search. I would like to give you some suggestions regarding your question here.

1. Check the domain of the affected products
Select Products on the navigation menu, then click Diagnostics.
Click the Item issues tab to see current issues affecting your products.
2. Ensure that the URLs provided in your product data match the domain you registered in your Merchant Center account.
3. Make sure the affected product links are not broken and are valid and live URLs.
3. Remove all products and re-feed them to GMC and see

It is an amazing strategy for gaining visibility for your brand and ultimately increasing sales without having to rely so heavily on doling out money for a large marketing budget. You will get more organic sales when your products are found on free sales channels like Google Search and you will start getting order conversions for virtually zero cost. flareAI is a bot, so unlike a traditional stuff you don't need to do a thing. Apps & tools need you to learn skills, hire people and dedicate time to get stuff done. Bot is different, it does stuff for you saving you time & expense. flareAI works every day for you, tapping into Google Search and 20+ of the world's best & biggest free sales channels.

I hope my suggestion will help you.

Happy selling!
flareAI