Does Shopify email allow follow-up emails for reviews?

2 0 2

I would like to use the Shopify email to send out an automated email after the purchase with a link to each item purchased.

Is this possible?

Replies 3 (3)

Shopify Staff
2194 449 387

Hey @DaveShopStore.

Thanks for reaching out.

That's a great question! The application Shopify Email does not have a template that will allow your customers to leave a review for the store. However, I can definitely see the benefit of allowing the use of a follow-up review template to allow customers to quickly leave a rating. I am going to use this as context to provide to our developers for a suggestion on the application.

With that being said, there are third-party applications that will automatically send a follow up review email to the customers after they receive the order. I went ahead and created a list of recommendations for you to take a look at:

Let me know what you think, looking forward to your response.

Ollie | Social Care @ Shopify 
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Shopify Partner
3 0 1

Hi there! Has this been built into Shopify yet or are apps the only solution still?

Shopify Partner
1638 58 452

Hi @DaveShopStore 

Growave’s reviews app is built exclusively for Shopify merchants to influence customers’ choices by collecting photo reviews with automatic, fully branded email reminders. Build trust with visual product reviews, questions & answers as well as reply to reviews, thank reviewers, resolve issues publicly or privately. 
Growave Shopify reviews app automates sending personalized review request emails to your customers based on what they have bought. An email template is fully customizable.
  • Upload your logo, change colors, add social pages, and a personal touch to fit your brand design.
  • Collect photo reviews by sending reminders to customers who purchased in the past or using Shopify POS.
  • Analytics for automated emails let you measure your email campaigns’ success with essential metrics.
  • Maximize collecting quality reviews from all channels you use (email, social, site, push notifications, etc).
  • Build your own templates from scratch and rely on Growave’s team guidance.
  • Increase the visibility of your favorite reviews in a carousel on any page

In order to install a free trial, please press here


In case you have any questions regarding the app, please do not hesitate to book a free demo call by clicking here

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