Double opt-in confirmation email not being sent

Lubitel86
Visitor
1 0 0

Hello

 

I have enable Double opt-in under Settings > Notifications but the email that needs to be sent so the suscriber can confirm his registration never arrives (I have made some test and it doesn't arrive to spam either).

 

So now all my suscribers are in a Pending status.  

I can't figure out what I'm doing wrong... please, can you help?

I am using the Boost Theme.

 

Thank you

Replies 2 (2)

BA7
New Member
4 0 0

I am having the same issue and am curious if you were able to resolve the issue. 

elmcinerney
Visitor
1 0 0

I'm also having this problem