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Hi there! I started editing the automatic email sent by shopify but every time I save I get two contradicting messages. The first one says that all changes have been saved but then I get another one that says that I should do at least one change before the email can be sent. The whole email is different and when I send a test email they have been applied.
I'm not sure where else to click since it keeps telling me that the emails won't be sent while on draft but they're no longer a draft. Thanks!
It seems you've successfully edited Shopify's automatic email templates, as the changes appear in test emails. However, you're encountering messages indicating that emails won't be sent while in draft status. This suggests that the emails are still considered drafts and need to be activated.
To resolve this issue:
1- Verify Email Activation:
2- Check for Unresolved Errors:
3- Clear Browser Cache and Cookies:
4- Try a Different Browser:
5- Disable Browser Extensions:
6- Contact Shopify Support:
By following these steps, you should be able to activate your email templates and ensure they're sent as intended.
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